Du står her: helsenorge.noHealth rights abroadTourist abroadTourists in the EU/EEA and Switzerland Tourists in the EU/EEA and Switzerland Norsk bokmål When you travel as a tourist in the EU/EEA and Switzerland, you are entitled to necessary medical assistance. Sidebilde Morten Rakke / Helfo Your rights When you travel as a tourist in the EU/EEA and Switzerland, you are entitled to necessary medical assistance at the same level as the residents of the country in which you are holidaying. Steg 1 innholdYou document this by presenting your European Health Insurance Card. You have to be a member of the Norwegian National Insurance Scheme and in addition a citizen of an EU/EEA country or Switzerland. Read more about the European Health Insurance Card.If you are a tourist in the Nordic Region, you do not need to present a European Health Insurance Card to be entitled to coverage for medical services. Be aware that you may still be asked to present the card. If you have any questions please contact Helfo. Eksempel Anja is a member of the Norwegian National Insurance Scheme and is a Norwegian citizen. This entitles her to necessary medical assistance at the same level as the citizens of the country she will be holidaying in. Ordering a European Health Insurance Card You have to hold a European Health Insurance Card as a proof of your right to health care services. Steg 2 innholdThe Health Insurance Card is issued by Helfo. Each family member must have their own European Health Insurance Card. When you have ordered the European Health Insurance Card, it will be sent to the address you are registered as living at in the Norwegian National Registry. Eksempel Anja is on holiday in Portugal. She has taken her European Health Insurance Card in case she needs medical assistance during her stay. What can you be covered for? A European Health Insurance Card only grants you the right to necessary medical treatment from a medical practitioner affiliated with the public health care system in the country in which you are staying. Steg 3 innholdWhat is regarded as "necessary" depends on the medical necessity of the treatment you receive. You are not required to cancel your stay abroad in order to travel back home for treatment. This means that you will be entitled to more comprehensive treatment if the stay was intended to be over an extended period.The European Health Insurance Card entitles you to medical treatment on the same conditions as the residents of the country in which you are staying. This means that if there is a user fee for a type of treatment, you will have to pay the user fee. Be aware that in some countries the user fee can be much higher than in Norway and in the event of, for example, hospital admission, this could therefore be extremely expensive for you.To be on the safe side, you should take out travel insurance before you travel on holiday. The return trip home will not, for example, be covered by the European Health Insurance Card. Some countries will also not cover all types of ambulance transport. The European Health Insurance Card does not entitle you to coverage of expenses if you travel with the intention of receiving medical treatment.If you do not have your European Health Insurance Card with you and need to seek treatment, you can contact the European Health Insurance Card Line (Helsetrygdkorttelefonen) at Helfo to be issued with a temporary European Health Insurance Card. If you are calling from outside Norway, the number is: +47 23 32 70 30. Eksempel Anja gets an infection in her foot during her holiday. She visits a public hospital in Lisbon. She presents her European Health Insurance Card and receives treatment. Anja pays the same user fee as Portuguese citizens. If the European Health Insurance Card is not accepted If you discover that the treatment provider does not recognise or accept your European Health Insurance Card, you will have to pay up-front for any consultation/treatment and take care to obtain proof of payment (bills, receipts) for the medical care provided. Steg 4 innholdThis also applies if you have forgotten to use your European Health Insurance Card.Read more about your rights to reimbursement of expenses and about documentation requirements for treatment within the EU/EEA.When you return home, you can apply for reimbursement from Helfo. Complete and send in«Application for reimbursement of healthcare services received in another EEA country/Switzerland (05-24a.10)» English | BokmålSend the form to: Helfo, Postboks 2415, 3104 Tønsberg. Applications must be submitted within six months of each individual treatment date. Eksempel Anja's infection requires multiple treatments. She is referred to another hospital in Lisbon. Here they do not accept the European Health Insurance Card. Anja must therefore pay for the treatment herself. She makes sure she gets a copy of the referral and the summary patient care record in English, in addition to an original itemised bill and an original receipt. When Anja returns to Norway, she applies for reimbursement from Helfo. She makes sure to submit the application within six months after the first treatment.