Du står her: helsenorge.noHealth rights abroadTourist abroadTourists in the EU/EEA and Switzerland Tourists in the EU/EEA and Switzerland Norsk bokmål When you travel as a tourist in the EU/EEA and Switzerland, you are entitled to necessary medical assistance. Sidebilde Morten Rakke / Helfo Your rights When you travel as a tourist in the EU/EEA and Switzerland, you are entitled to necessary medical assistance at the same level as the residents of the country in which you are holidaying. Steg 1 innholdYou document this by presenting your European Health Insurance Card. You have to be a member of the Norwegian National Insurance Scheme and a citizen of an EU/EEA country or Switzerland. Read more about the European Health Insurance Card here. Eksempel Anja is a member of the Norwegian National Insurance Scheme and is a Norwegian citizen. This entitles her to necessary medical assistance at the same level as the citizens of the country she will be holidaying in. Ordering a European Health Insurance Card You have to have a European Health Insurance Card as documentation of the right to health care services The Health Insurance Card is issued by Helfo. Steg 2 innholdEach family member must have their own health insurance card. When you have ordered the European Health Insurance Card, it will be sent to the address you are registered as living at in the Norwegian National Registry. Eksempel Anja is on holiday in Portugal. She has taken her European Health Insurance Card in case she needs medical assistance during her stay. What can you be covered for? A European Health Insurance Card only grants you the right to necessary medical treatment from a medical practitioner affiliated with the public health care system in the country in which you are staying. Steg 3 innholdThe duration of the stay determines what is considered necessary treatment. This means that you will be entitled to more comprehensive treatment if the stay was intended to be over an extended period.The European Health Insurance Card entitles you to medical treatment on the same conditions as the residents of the country in which you are staying. This means that if there is a user fee for a type of treatment, you will have to pay the user fee. Be aware that in some countries the user fee can be much higher than in Norway and in the event of, for example, hospital admission, this could therefore be extremely expensive for you. The European Health Insurance Card does not entitle you to coverage of expenses if you travel with the intention of receiving medical treatment. Eksempel Anja gets an infection in her foot during her holiday. She visits a public hospital in Lisbon. She presents her European Health Insurance Card and receives treatment. Anja pays the same user fee as Portuguese citizens. If the European Health Insurance Card is not accepted If the hospital or institution where your are receiving treatment does not recognize or will not accept your European Health Insurance Card, you must pay out of pocket and make sure you get an original itemised bill, an original receipt and documentation of the treatment. Steg 4 innholdThis also applies if you have forgotten to use your European Health Insurance Card.When you return home, you can apply for reimbursement from Helfo. Fill out and send in«Claim for reimbursement of healthcare services received in another EEA country/Switzerland (05-24a.10)» English | BokmålSend the form to: Helfo, Postboks 2415, 3104 Tønsberg. Claims must be submitted within six months of each individual treatment date.To be on the safe side, you should take out travel insurance before you travel on holiday. The return trip home will not, for example, be covered by the European Health Insurance Card. Some countries will also not cover, for example, all types of ambulance transport.If you do not have your European Health Insurance Card with you and an accident occurs, you can contact the European Health Insurance Card Line (Helsetrygdkorttelefonen) at Helfo to be issued with a temporary European Health Insurance Card. The number from overseas is: +47 23 32 70 30.If you are a tourist in the Nordic Region, you do not need to present a European Health Insurance Card to be entitled to coverage for medical services. Be aware that you may still be asked to present the card. If you have any questions please contact Helfo. Eksempel Anja's infection requires multiple treatments. She is referred to another hospital in Lisbon. Here they do not accept the European Health Insurance Card. Anja must therefore pay for the treatment herself. She makes sure she gets a copy of the referral and the summary patient care record in English, in addition to an original itemised bill and an original receipt. When Anja returns to Norway, she applies for reimbursement from Helfo. She makes sure to submit the claim within six months after the first treatment.