Generally, you will have to make the travel arrangements yourself. Pay expenses, such as coach and train fares, up front, and claim reimbursement afterwards.
To claim reimbursement of these expenses, you must fill in and send a completed patient travel expenses claim form to Pasientreiser. You can not apply digitally.
If you live in Northern Norway and need to fly and/or stay in a hotel, you must call Egencia Bodø (phone 75 54 17 71), which will book and pay for this.
If you live elsewhere in Norway, you must call Pasientreiser (phone 915 05 515), which will book and pay for the flight. If you have to stay in a hotel, you need to arrange this yourself and then submit a reimbursement claim to Pasientreiser.
Note! You must quote the claim number you receive by SMS from Helfo and also mention that you are an «exceeded-waiting-time patient».
If you have a confirmation from your doctor that you need a travel companion, you must show this to the travel organiser.