You will have to make the travel arrangements yourself. Pay expenses, such as coach and train fare, up front, and claim reimbursement afterwards. To claim reimbursement of these expenses, you must send in your receipts or other proof of travel and a completed patient travel expenses claim form to: Helseforetakenes senter for pasientreiser ANS (the Norwegian regional health authorities' patient travel service), Postboks 2864 Kjørbekk, 3702 Skien.
You must quote the Norwegian word «Fristbrudd» on the front of the claim form. Mark the envelope with this as well. Quote the claim number stated in the letter you received from Helfo concerning the exceeded waiting time in the comments field on the back of the claim form. You must also state the name of your original place of treatment and ward in the same field.
Find the travel expenses claim form here.
If you will be flying, your flight will be booked by Egencia Bodø if you live in Northern Norway, and by Pasientreiser if you live in other parts of the country. This saves you from having to pay the cost out of pocket. You will receive contact information from Helfo.
When booking and paying for hotel accommodation, arrangements differ in different parts of Norway. If you have any questions about this, please contact Pasientreiser.