Documents

This service shows all the files that you have stored on Helsenorge, such as access reports (innsynsrapport) you have requested from health registries, or medical records that you have copied from your patient records (pasientjournal).

About the service

This service shows all the files that you have stored on Helsenorge, such as medical records that you have copied from your patient records.

Previously, attachments to communications with the healthcare service were displayed here as individual files, but will now only be shown as an attachment to the actual message.

Files stored on Helsenorge are not automatically updated when healthcare professionals make changes on their systems, and can therefore be out of date.

Access

You have sole access to the files stored on Helsenorge. You must be logged in to access and view them.

Deletion

When you delete files from this service, only the local version stored on Helsenorge will be deleted. Your healthcare provider may still have a version of the document stored locally.

More about this service

  • This service requires consent at Basic access level or higher.

    If you wish to check the level of consent you have given or change your consent, you can do this under Privacy settings.

  • In order to use this service on behalf of others for whom you do not have parental responsibility, they must grant you power of attorney for the service area number 1: Access to information registered about you.

    More about representing other people on Helsenorge .

  • You can use this service on behalf of children under 16 for whom you have parental responsibility.

  • Unlisted address is often referred to as «confidential address» or «blocked address».

    This service is available to people with an unlisted address.

    If this service contains information from another service that is not accessible to you because of the confidential address, you will also not be able to see this information here.

    If you live at a confidential address, you will not be able to represent others at Helsenorge, nor will others be able to act on your behalf.