Du står her: helsenorge.noBehandling i utlandetMedical assistance in the EU/EEA Medical assistance in the EU/EEA You can benefit from medical assistance abroad and be reimbursed a proportion of your expenses equivalent to what you would have received in Norway. Sidebilde Morten Rakke / Helfo Your rights You can benefit from medical assistance abroad and be reimbursed a proportion of your expenses equivalent to what you would have received in Norway. Steg 1 innholdThis applies regardless of whether you wish to visit a public health service doctor or one in private practice. Les om legehjelp i EU/EØS på norsk.If you are staying temporarily in another EU/EEA country and a situation arises for which you require medical assistance, you can use the European Health Insurance Card. Eksempel Per is Norwegian and is staying over winter in Spain for four months. Per has diabetes and therefore visits a doctor regularly, including when he is in Spain. He uses a Scandinavian surgery with GPs in private practice. You must locate a treatment provider yourself Once you have found a treatment provider in another EU/EEA country, you must ensure that this provider has valid public authorisation in the country in question. Steg 2 innholdThis means that the treatment provider must have a licence to practise as a doctor in the country where the treatment is provided. Responsibility for documenting this rests with you alone. Eksempel Per has ensured that the doctor he is going to visit has valid public authorisation. He knows that he must have documentation that each treatment provider he has visited is entitled to practise in Spain. What can you be covered for? You can only be covered for expenses for treatment that you would also have been covered for in Norway. Experimental treatment is not covered. Steg 3 innholdYou will be refunded for what the treatment would have cost in Norway's public health service. Note that a minimum amount applies to the National Insurance Scheme. If you apply to be reimbursed for an amount of less than NOK 200 for one treatment, you will not be paid the amount. But if you have several treatments over six months and the total reimbursement amount would come to more than NOK 200, you will be reimbursed. Eksempel Per wants to have an ordinary check-up by a GP. This is a consultation that he could also have had in Norway, and which will therefore be covered. Don't forget the documentation! You yourself must remember to obtain the correct documentation. Steg 4 innholdOnce the treatment is complete, you must obtaindocumentation that each doctor has valid authorisationnecessary documentation of your state of health, examinations and any treatmentdocumentation of the types of treatments carried out original receipts for all expensesdocumentation that the expenses have been paidAll documentation must be in Norwegian, Danish, Swedish or English. You should therefore try to get the documentation issued in one of these languages. If the documents are in another language, Helfo may ask you to provide a Norwegian state-authorised translation. You must pay for the translation yourself. Eksempel Per makes sure he has a copy of the doctor's authorisation. Only a fraction of travel expenses is reimbursable You will not be reimbursed for more than you would have received if the treatment had been carried out in Norway. Steg 5 innholdYou can be reimbursed for the proportion of your travel expenses corresponding to what you would have incurred in Norway.In Norway, the main rule is that your travel expenses are reimbursed at a standard rate per kilometre regardless of which means of transport you use. You must travel to the geographically closest location at which the health service can be provided. In order to be reimbursed, the journey must be longer than ten kilometres each way and cost more than the local minimum fare by scheduled public transport.Reclaimable travel expenses must be submitted on this claim form:«Reiseregningsskjema – krav om dekning av reiseutgifter ved behandling i et annet EØS-land (Pasientreiser)» Bokmål Send the claim form with the other documentation – see the next step. If your application for coverage of expenses from Helfo is granted, Helfo will forward your travel expenses claim to the Norwegian regional health authorities' patient-travel service (Pasientreiser). Eksempel Per lives in Øyfjell. His nearest GP is in Rauland. Although Per is going abroad, he will only be entitled to expenses for the journey Øyfjell-Rauland-Øyfjell at a standard rate per kilometre. He takes care to keep all his travel documents. Submitting a claim Claims must be submitted within six months of each individual treatment date. Steg 6 innholdYou must fill out the claim form and send it together with documentation to Helfo: «Claim for reimbursement of healthcare services received in another EEA country/Switzerland (05-24a.10)» English | BokmålFor details regarding documentation requirements, see under "Don't forget the documentation". Claims must be submitted within six months of each individual treatment date. The claim must be sent to: Helfo, Postboks 2415, 3104 Tønsberg PS: If you are completing the form on behalf of a child under 16, it is the child's details that you need to enter. But the form must be signed by the parent/guardian. Eksempel Per fills out the claim form and sends this together with all the relevant documentation to Helfo within six months. Per is entitled to a reimbursement in accordance with the applicable rates. Exemption card Most types of healthcare entitle the recipient to an exemption card when their total out-of-pocket payments reach a certain amount. Steg 7 innholdThis also applies if the healthcare is received in an EU/EEA country. Once you have been issued with an exemption card by Helfo, you will no longer have to pay user fees for the majority of health services. Find out more about maximum user fees and which health services are comprised by the exemption card system here.